1. Our system has changed slightly for cold
products - as of this time, when you add the first refrigerated or
frozen item to your order, one Cold Pack Insulated Shipper will be
automatically added to your shopping cart as well. If you do
NOT wish to have this cold shipper added to keep your items cool
and better protected from heat during shipping, you may click the
small trash can/delete icon to the right of the item and it will be
removed from your order. However, if you choose to remove
this from your order, we are not responsible if the items do not
arrive in satisfactory condition, so only remove the cold shipper
if you are 100% certain that you are willing to accept the risk of
the item arriving in a more thawed
2. This item is perishable and should be shipped with a
Cold Bag or Cold Box Shipper (one cold shipper will automatically
add to your cart with the first cold product you choose to
purchase) and shipped via 2nd Day Air to ensure maximum freshness
(unless you are within a 2 day ship time from Wisconsin.) The
following states can be shipped via UPS Ground to arrive within 2
days: WI, IL, MN, IN, MI, IA, MO, OH, KY, TN, WV, NE, KS (eastern
half of state), GA (northern half of state), ND (eastern half of
state), PA (western half of state), and NY (western half of state.)
If you do not live in one of the states noted above, we strongly
urge you to choose 2nd Day Air for your shipping option during
checkout. We cannot guarantee freshness or replace perishable items
if the shipping time is longer than 2 days and if a Cold Bag or
Shipper is not included. At checkout, you will see the days
in transit for Ground delivery - if you see 3 or 4 days for your
delivery time, we do recommend selecting 2nd Day Air to expedite
the order to ensure best condition on arrival, otherwise, items may
arrive completely thawed and we are not able to replace anything
sent that is not shipped in accordance with our recommendations for
3. Refrigerated/frozen item orders with a Cold Shipper
are shipped Monday through Wednesday unless you are in a 1-day ship
range for Ground (of which, the last day for shipping cold items is
Thursday for 1-day range orders) – all orders placed after 12:00 PM
on Wednesday may be held for shipment until the following Monday to
ensure that they are not left in a UPS facility over the
4. If you have cold items in your order and if you
will NOT be home to receive the items at the time of delivery, we
STRONGLY suggest having the order shipped to your work location,
or, to a family member/friend/neighbor who can take the items in
and put them into proper cold storage immediately on arrival.
We are not responsible for items that are too thawed if they're
delivered early and not received until later in the evening, so
please plan your delivery accordingly so that your order will not
spend the day sitting on a porch on in a hallway where it will
continue to thaw for many hours.
5. We do not recommend shipping to PO Box addresses
unless you are in one of the states listed above that are within a
2-day shipping time. If you do ship to a PO Box, we strongly
recommend checking with your post office daily for delivery as we
cannot replace items left at your box too long that have become
6. This item should only be shipped inside the USA, as
delivery outside the USA normally takes too long to ensure proper
freshness. If you wish to ship this item outside the USA, please
email us at email@example.com
to discuss expedited shipping options. Any orders for this item
sent outside the USA are done so at your own risk, and by checking
the box at top, you accept all responsibility for sending this item
outside the USA at your own risk.
7. Please do not be alarmed if items arrive in a state of
thawing (which may happen if your area is quite warm at the time of
delivery), as there are no animal-based ingredients that pose a
health risk of going bad by being exposed to some heat during the
final part of delivery.As long as this item is shipped to arrive
within 2 days and has cold packs added, it will be adequate to
consume even if it is not completely chilled when it arrives. Items
may begin to warm up on the 2nd day in transit if they are
transported in warm trucks or are being delivered to hot
areas. So long as you ensure proper delivery in this time
frame and have selected cold packs or a cold shipper box the items
will only warm up for a short period at most and will stay cool for
the bulk of the journey to you.
8. By clicking the check box to confirm you have read our
policies, you accept all risk in shipping this item to you in the
event that you choose not to ensure delivery within 2 days and/or
do not choose to purchase a cold shipper box or cold shipper pouch.
If you do not ensure proper delivery, we cannot offer any
replacements or reimbursements for items that have spent excessive
time in heat en route to their destination.
From mary of dallas, Pennsylvania on 12/7/2015.
I'm not vegan (but my family is)and I would eat these any day - taste just as good as chicken. I only wish that I could buy in bulk (by the case) instead of by the package.
From Anonymous of Salem, Oregon on 8/29/2015.
Pros: decent enough tasting- mehCons: way overpriced; serving size says 2 strips. I am 100 lbs soaking wet and eat 5 easily so cost is steep. Secondly, the processed soy protein they use is NOT healthy, can cause various thyroid and hormonal imbalances. Do not think this is healthier than chicken. Not at all. Thirdly, they are SO greasy. I use a minimum of four paper towels every time I cook one serving! They are greasier than chicken nuggets :(. Gross.Lastly, the cooking directions are a bit of a PITA as it requires heating the oven very hot each time.
From Anonymous of Moncton. , New Brunswick on 7/19/2015.
I decided a really long time ago when I went vegan, that after trying multiple faux meat products, to just stop trying to find any because the disappoint was so so SO real. My friend told me about this brand that recently became available in my local grocery store and decided to try it out. Guys, omg..OMG!!! These are AMAZING!!!! I think I want to cry. I never thought I'd have that crispy chicken tender moment again (no oh intended...okay maybe a little). So, to all the skeptics, I'm telling you, if you cook this product correctly, you will NOT be disappointed. I used to be a hardcore meat eater..now if only I could find the perfect vegan hotdog.
From Nina of MIAMI, Florida on 7/2/2015.
I don't understand WHY this product doesn't have all five stars. I've been a vegetarian for quite some time and have tasted numerous of vegan/vegetarian brand "meats". Recently, I decided to give this brand a try & it was absolutely delicious! I must say that for the BEST results, use a pan and maybe a little olive. It's faster, crispier and actually taste like chicken. My brother and sister HATE meatless foods but with these products they can't tell the difference lol. Highly recommended brand :)
From Anonymous of Danbury , Connecticut on 3/9/2015.
These were so good. I just think they're a little hard (for me) to cook (although I think it may have been because of my oven). I think these are great for a quick snack for someone who is just transitioning to veganism/a vegetarian diet
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